As a regulator, our staff are often asked to make difficult decisions. We know some people will not agree with the result of investigations, disciplinary or sanction decisions, however, those processes are all guided by legislation, case law and best practices. Please refer to the legislation for details on appealing those decisions.
Whether you’re a real estate consumer or member of the sectors we regulate, it’s important we deal with you in a professional, transparent and consistent manner. In the event you’re unhappy or dissatisfied with an interaction with RECA staff or services, we want to hear from you so we continually improve the services we provide.
