RECA > Career Opportunities

Career Opportunities

As the governing body for Alberta’s residential real estate, commercial real estate, property management, condominium management, and mortgage brokerage licensees, the Real Estate Council of Alberta (RECA) is committed to the public interest by promoting the integrity of the industry and protecting consumers. Our dedicated staff team leverage their education and experience to support this mandate.

Why you should join our team

At all levels of our organization we strive to support our mandate to protect the public of Alberta. Along with meaningful work tied to a progressive strategic plan, RECA offers a variety of perks and benefits for our employees. Please note that perks and benefits are based on the nature of the position. Further detail is provided through the recruitment process. Perks and benefits include:

  • Competitive compensation with comprehensive benefits package based on position
  • Registered Retirement Savings Plan (RRSP) with specified contribution matching based on the position
  • Employee years of service recognition
  • Professional Development Opportunities
  • Office space in our brand new building on the periphery of downtown with nearby amenities that include walking paths, restaurants, coffee shops, grocery stores, fitness facilities, and more
  • RECA’s office is a five minute walk from the Sunalta C-Train station with multiple paid parking lots in the surrounding area
  • Heated underground parking can be purchased at a discounted rate, with applicable taxable benefit applied, subject to availability
  • Office space and staff spaces that are functional and designed with employee comfort and safety in mind.  Amenities include but are not limited to ergonomic work stations including sit/standing desks, LED lighting, a Staff Café, secure office access, and quiet room
  • Access to the latest audiovisual technology in meeting rooms for video conferencing and presentations
  • A strong organizational culture that includes an active social committee
  • A commitment to work-life flow for our employees including a standard 37.5 hour work week

If you are interested in using your skills to support our progressive non-profit organization please see our career opportunities below. We thank all applicants for their interest. We will contact only those individuals we are considering for interviews.

Read more about how RECA operates and how we’re organized.

Current Opportunities

The opportunity

At the Real Estate Council of Albert (RECA), we’re dedicated to providing an exceptional customer experience in all our interactions. We’re looking for team members who share our values and are committed to protecting, informing and elevating Alberta’s real estate, property management, condominium management, and mortgage brokerage industries. If you share our passion and purpose, this might be the career opportunity for you.

As a Registration Specialist at RECA, you’ll be the primary contact for all eligibility and licensing matters. Your role will involve reviewing, administering, and processing eligibility applications, registration service requests, brokerage licensing applications and related documentation. You’ll play a crucial role in ensuring compliance and accuracy in all processes and elevating the real estate profession by providing exceptional service and support to our licensees. This dynamic and evolving role requires a quick learner who can adapt to changing situations while upholding our Service Excellence Principles and Organizational Values.

This permanent, full-time employment opportunity offers competitive compensation with a comprehensive benefits package, 3 weeks’ vacation, a health care spending account, wellness spending account, employer matching RRSP plan, and a hybrid work environment of 2 days a week in the office.

Role & responsibilities

  • act as a trusted point of contact to respond to enquiries and requests for service by phone, email and in-person
  • advise applicants and licensees with respect to licensing, registration, brokerage applications, amendments and ceasing operations, with an emphasis on providing an exceptional service experience in each case
  • refer requests and potential concerns beyond the scope of the role to the appropriate department
  • input accurate information from licensees and brokerages into customer relationship management software
  • provide consistent feedback to the Manager on registration service process improvements
  • process eligibility applications (including labour mobility) and related supporting documents
  • review, analyze and process all brokerage-related applications and supporting documents, including brokerage license applications and brokerage amendments
  • ensure proper retention of documents according to RECA’s Record Retention Policy
  • perform other tasks as assigned by the Registration Services Manager or the Registrar

Skills & qualifications

  • minimum of a high school diploma
  • post-secondary education in a related field of study or post-secondary education relevant to the industry sectors regulated by RECA is preferred
  • 2-3 years’ experience in a professional or occupational regulatory agency in a licensing role is preferred
  • experience or knowledge of industries RECA regulates is an asset
  • excellent written and verbal communication and interpersonal skills with a demonstrated customer focus required
  • previous administrative experience, preferably in a regulatory environment or industry we regulate, is a requirement
  • demonstrate integrity, accountability and professionalism in all interactions
  • high attention to detail, stress tolerance and the ability to work effectively and prioritize work in a fast-paced, high-volume environment
  • 2 years’ experience working with secure data in a customer relationship management (CRM) system
  • proficient in Office 365 and can work in a technology-oriented environment
  • exercise discretion and maintain confidentiality of sensitive information and issues
  • willingness to learn new software, processes and tasks
  • demonstrate a willingness and resiliency to change
  • ability to work independently and collaboratively within a cohesive team
  • strong problem-solving skills, tact and discretion when facing adverse situations, multiple priorities and competing interests
  • remains calm under pressure and can deescalate calls with professionalism and tact
  • approaches each customer interaction with empathy and respect

How to apply

If you think this is the job for you, please submit a cover letter and resume to Human Resources at hr@reca.ca by February 21, 2025. Please include “Registration Specialist” in the subject line of your email. We thank all applicants for their interest. We will only contact those individuals we are considering for interviews. We may consider your application for other job openings at RECA.

About us

As the governing body for Alberta’s residential real estate, commercial real estate, property management, condominium management, and mortgage brokerage licensees, the Real Estate Council of Alberta (RECA) is committed to the public interest by promoting the integrity of the industry and protecting consumers.

RECA’s mandate is to protect consumers, provide services to facilitate the business of licensees. Our work helps protect against, investigate, detect and suppress fraud in the real estate sectors we regulate. As the governing body, we are guided by our commitment to integrity, professionalism, mutual respect, transparency, collaboration and communication. Please visit reca.ca for more information.